Executive Office Coordinator

STEPS Executive Office Coordinator

Job Title - STEPS Executive Office Coordinator

Work Location
- Lexington, KY

Salary Range - $20/hour

Type of Position
- Temporary

Position Time Status
- Part-Time

Shift
- Work Shift Tuesdays and Thursdays from 8:00am – 5:00pm Expected # of Hours Per Week 16

Physical Requirements
- Ability to communicate clearly in person and via phone; prolonged sitting at a reception desk while maintaining a professional and attentive presence; occasional walking to escort visitors or deliver materials within the building.

Job Summary
- The Executive Office Coordinator serves as a strategic ambassador for the organization, providing executive-level administrative and operational support while ensuring seamless, professional, and highly responsive front-office experience. This highly visible role is critical in representing the organization's culture, values, and commitment to excellence through every interaction with internal and external stakeholders.

Key Leadership Competencies & Responsibilities:
Serve as the primary point of contact for visitors, employees, and external partners, fostering a welcoming, professional, and service-oriented environment that reflects organizational excellence. Manage complex communications, including incoming calls, inquiries, and correspondence, exercising sound judgment, discretion, and professionalism to ensure timely and effective resolution. Demonstrate exceptional executive presence, diplomacy, and confidentiality when handling sensitive information, stakeholder interactions, and organizational matters.

Maintaining a polished, organized, and efficient environment that supports productivity, professionalism, and a positive stakeholder experience. Anticipate and support executive and operational needs through proactive problem-solving, meticulous attention to detail, and a commitment to operational excellence. Ensure a consistently high standard of customer experience by delivering responsive, courteous, and solution-focused service to a diverse range of constituents.

Skills / Knowledge / Abilities
- The ideal candidate:
Able to anticipate needs and resolve issues proactively Emotionally intelligent Resourceful Attention to detail Reliable, having a sense of responsibility Able to adapt quickly in a high-profile environment and demonstrating ability to take direction Handle sensitive situations with professionalism and confidence