Claims Support Specialist II

Claims Support Specialist

Lexington, KY (Onsite)

6-Month Contract | Monday-Friday, 8:00 AM-4:30 PM

Pay: $15-$16/hour

TEKsystems is partnering with Erie Insurance to hire a Claims Support Specialist for their Lexington, KY office. This is an excellent opportunity for candidates looking to build experience in customer service, administration, and the insurance industry with a company known for its stability, employee-focused culture, and long-term growth.

• Answer incoming calls from policyholders, claimants, agents, and adjusters
• Provide exceptional customer service and direct inquiries to the appropriate parties
• Enter new claims and update claim information within company systems
• Prepare, process, and maintain claims-related documentation
• Assist with filing, scanning, copying, mail distribution, and other administrative activities
• Support claims professionals with follow-up activities and claim file maintenance
• Welcome and direct visitors as needed
• Assist with office coordination and general support functions

• Strong customer service and communication skills
• Ability to multitask and work in a fast-paced office environment
• Comfortable handling phone-based customer interactions
• Strong attention to detail and organizational skills
• Previous customer service, administrative, call center, receptionist, or office support experience preferred
• Open to entry-level candidates with a strong work ethic and willingness to learn

• Celebrated 100 years in business in 2025
• Known for outstanding company culture and long-term stability
• Family-oriented work environment
• Consistent growth with a strong reputation in the insurance industry
• Opportunity to gain valuable experience within claims and insurance operations

• Location:
  
  Lexington, KY (100% onsite)
• Schedule:
  
  Monday-Friday, 8:00 AM-4:30 PM
• Duration: 6-month contract
• Interview Process:
  One 30-minute interview with a quick hiring decision

This is a Contract position based out of Lexington, KY.

The pay range for this position is $15.00 - $16.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may depend on your job classification and length of employment. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

This is a fully onsite position in Lexington,KY.

This position is anticipated to close on Aug 17, 2026.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

San Francisco Fair Chance Ordinance:
Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector:
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI):
We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.