Student Affairs Support Associate

United States — International Student Market

1.2M inbound students (2025) +3%

1. India 363K

2. China 266K

3. South Korea 42K

4. Canada 30K

5. Vietnam 26K

9 international branch campuses in United States

This employer operates 3 active branch campuses in 3 countries (since 1998)

OVERVIEW The University of Kentucky is seeking a Student Affairs Support Associate to contribute to the success of Education Abroad & Exchanges programs. The role focuses on operations, administrative coordination, and customer service for students, faculty, staff, and campus partners engaged in education abroad opportunities. This position supports efficient program delivery through communication management, enrollment coordination, records processes, and financial support activities.

The position plays an important role in maintaining organized operations while helping deliver responsive service across multiple education initiatives. The work environment is collaborative and centered on supporting global learning experiences for students studying abroad.

• Provide operational and administrative support for Education Abroad & Exchanges programs
• Deliver front-line customer service to students, faculty, staff, and campus partners
• Manage communications and inquiries related to education abroad programs
• Support student records processes and related administrative tasks
• Assist with program-related financial transactions
• Oversee a variety of administrative functions connected to program delivery
• Collaborate with campus partners to support efficient operations
• Help maintain a high level of service for global learning initiatives

• Ability to provide customer service support
• Ability to manage communications and inquiries
• Ability to coordinate enrollment and records processes
• Ability to support financial and administrative operations
• Ability to collaborate with students, faculty, staff, and campus partners
• Ability to contribute to efficient operations in an education environment WHY THIS ROLE MATTERS Education abroad programs depend on reliable operations and responsive administrative support to create positive student experiences. This role helps ensure that students and campus partners receive timely service and accurate coordination throughout program processes. By supporting operations tied to education abroad opportunities, the position contributes to the broader mission of international education and global learning at the University of Kentucky.

• Highlight experience with administrative operations and customer service in education settings
• Include examples of managing communications, records, or enrollment processes
• Demonstrate attention to detail when discussing financial or operational support tasks
• Emphasize collaboration with students, faculty, or cross-functional teams
• Show familiarity with fast-paced service environments that require organization and responsiveness
• Tailor application materials to reflect experience supporting education or student-focused programs