Service Coordinator

About Us

We are a mechanical, electrical, and plumbing (MEP); building automation; and industrial piping contractor. Our team offers a variety of MEP and process piping services, including design-build engineering for new construction and renovation, installation and specialty construction, maintenance, and air balancing, start-up, and energy efficiency services.

DeBra-Kuempel is seeking to fill a Service Coordinator position. The Service Coordinator position will be responsible for providing strong administrative and billing support to an account team, as well as efficiently communicating with and supporting the needs of our customers. The right person will have a strong ability to multi-task, organize, be punctual and dependable, and perform independently as needed.

• Work with account manager and other team members to provide quality and timely service, correspondence, and other needs to our customers and corporate office, as required.
• Scheduling technicians as required to meet the varying needs of our customers.
• Preparing contracts for implementation, invoicing, and effectual communication within the organization to the proper team members involved.
• Provide quality administrative support, including producing and maintaining all letters, invoicing, spreadsheets, reports and other support as needed.
• Performing effectively and confidently, occasionally without supervision.
• Performs all other duties as required or assigned to support the success of the role and the organization.

• High School Diploma. Advanced education, preferred.
• Minimum 3 years of recent administrative support experience preferred.
• Minimum 2 years accounting experience preferred.
• Knowledge/experience within a mechanical contracting firm preferred
• Excellent proficiency in Word, Excel, PowerPoint, and other Microsoft Office software applications.
• Ability to learn other software applications as required.
• Knowledge of AIA forms, certified payroll, prevailing wage, State and Federal forms preferred
• Strong communication and interpersonal skills, and able to interact with all levels of the organization and customers with a positive, engaging, proactive and team-based style.
• Excellent written and verbal communication skills, a team-player attitude and professional appearance
• Demonstrates integrity, honesty, professionalism, attention to detail, and a commitment to delivering high-quality work while maintaining the highest ethical standards.
• Self-motivated and highly organized, with strong communication, analytical, problem-solving, and relationship-building skills in a fast-paced environment.
• Must possess a valid driver’s license.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to talk and hear, move within the office to retrieve files, and meet with employees in their offices or conference room.

The employee must be able to work at a computer (reading and keying) for extended periods of time.

This role may require communicating verbally and in writing one on one, as well as presenting to larger groups of employees.

Employees may be required to travel for job related business.

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The employee may…