Account Manager

What We Need
Corpay is currently looking to hire an Account Manager within our Corpay Lodging division. This position falls under our Lodging line of business and is located in Lexington, KY. In this role, you will maintain, nurture, and grow existing client relationships while delivering best-in-class customer experience through strategic account management. You will report directly to the Client Services Manager and regularly collaborate with internal departments to ensure account success.
How We Work
As an Account Manager, you will be expected to work in an office environment. Corpay will set you up for success by providing:

Assigned workspace and office set up
Company-issued equipment
Formal, hands-on training

Role Responsibilities
The responsibilities of the role will include:

Building and maintaining lasting client relationships, including extensive knowledge of accounts and client production trends
Managing client communications, conflict resolution, and compliance on deliverables and revenue
Collaborating with internal departments to ensure account success
Driving account retention and growth through strong performance and relationships
Monitoring and managing accounts according to key metrics
Communicating directly with clients via in-person, phone, and electronic channels
Conducting regular business reviews (monthly, quarterly, year-end) using internal reporting tools
Exhibiting knowledge of hotel industry and markets associated with client industry
Attending scheduled trainings, meetings, and events as assigned
Traveling as necessary to meet client needs
Performing other duties as assigned

Qualifications & Skills

Bachelor's degree preferred or 3-5 years of account management experience
Previous account management experience
Strong negotiation, teaching, and reporting skills
Ability to work in a team environment and deliver superior service with accuracy
Proficiency in Microsoft Word, Excel, and Outlook
Critical thinking and problem-solving skills
High level of professionalism and initiative
Excellent communication and interpersonal skills

Benefits & Perks

Medical, Dental & Vision benefits available the 1st month after hire

Automatic enrollment into our 401k plan (subject to eligibility requirements)
Virtual fitness classes offered company-wide
Robust PTO offerings including: major holidays, vacation, sick, personal, & volunteer time
Employee discounts with major providers (i.e. wireless, gym, car rental, etc.)
Philanthropic support with both local and national organizations
Fun culture with company-wide contests and prizes

Equal Opportunity/Affirmative Action Employer
Corpay is an Equal Opportunity Employer. Corpay provides equal employment opportunities to all employees and applicants without regard to race, color, gender (including pregnancy), religion, national origin, ancestry, disability, age, sexual orientation, gender identity or expression, marital status, language, ancestry, genetic information, veteran and/or military status or any other group status protected by federal or local law. If you require reasonable accommodation for the application and/or interview process, please notify a representative of the Human Resources Department.
For more information about our commitment to equal employment opportunity and pay transparency, please click the following links: EEOC and Pay Transparency.