Account Service Manager
Job in
Lexington, Fayette County, Kentucky, 40598, USA
Listed on 2026-07-14
Listing for:
Jobtailor
Full Time
position Listed on 2026-07-14
Job specializations:
-
Business
Client Relationship Manager, Customer Success Mgr./ CSM, Business Development -
Sales
Client Relationship Manager, Customer Success Mgr./ CSM, Business Development
Job Description & How to Apply Below
Responsibilities
- Provides strategic planning and account management for large accounts
- Directs and manages the administration of contractual requirements and obligations
- Manages the new and renewal implementation process for accounts
- Interfaces with operations to ensure smooth delivery of services
- Maintains ongoing account relationships at multiple levels throughout the customers' organizations
- Makes recommendations for improvements to meet customers' expectations
- Provides both on-site and off-site customer service
- Coordinates open enrollment meetings, renewal process and training sessions
- Makes routine account visits
- Requires a BA/BS
- minimum of 3 years of experience managing business operations and/or customer relationship
- combination of education and experience which would provide an equivalent background
- PBM experience strongly preferred
Client facing experience strongly preferred - Ability to travel locally 25% of the time
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