Promotions & Data Operations Manager

POSITION SUMMARY:

Responsible for leading quality assurance and validation efforts to ensure accuracy, compliance, and effectiveness across digital and print promotions. Support in overseeing testing strategies, offer setup, and data operations, including prioritizing issues, determining resolution paths, and implementing process improvements. Creates and leverages Excel automation and cross-functional collaboration to enhance efficiency, resolve complex discrepancies, and drive high-quality promotional execution.

ESSENTIAL JOB FUNCTIONS:

This position will be required to work in the Kroger Blue Ash office 5 days a week.

Lead quality assurance and testing strategy, exercising independent judgment to design, execute, and refine test scenarios, validation controls, and documentation standards to ensure accuracy and compliance

Evaluate and prioritize issues identified during testing and validation, determining appropriate resolution paths and coordinating cross-functional efforts to mitigate risk and ensure timely remediation

Direct promotional setup and execution processes across multiple platforms, making decisions on validation requirements, setup accuracy, and exception handling to support successful promotion delivery

Establish and maintain governance over promotional documentation and systems, including WDD sale sheets, intake tools, and Salesforce updates, ensuring data integrity and operational consistency

Perform and oversee ad proofing and validation activities, applying discretion to assess alignment between source requests, creative assets, pricing, and offer details, and authorizing corrections prior to launch.

Interpret promotional requirements and compliance standards, ensuring adherence to brand, legal, and pricing guidelines through proactive review and cross-functional collaboration

Manage and optimize data operations workflows, including bulk data processing, promotional point validation, and digital asset organization, with accountability for accuracy and efficiency in high-volume environments

Design and implement Excel-based tools and automation solutions, leveraging advanced formulas, macros, and analytical techniques to streamline QA processes, improve reporting, and enhance validation accuracy

Professionally represent PL Marketing while working with Kroger associates

Support special projects and additional initiatives as business needs arise

Must be able to perform the essential functions of this position with or without reasonable accommodation

MINIMUM POSITION QUALIFICATIONS:

4-year degree or equivalent combination of education and experience

Experience working in the grocery industry preferred

Advanced in Microsoft Office applications including Outlook, Excel and Power Point Able  to learn multiple computer systems and web-based applications

Experience functioning in a corporate office environment

Strong leadership and organizational skills

Able to interact effectively with cross-functional teams to accomplish common goals

Highly motivated self-starter who can work with minimal supervision

Capability to collaborate with others and contribute effectively to a team Ability to work under pressure, meet deadlines, prioritize, and multi-task MINIMUM PHYSICAL ABILITIES:

Must be able to:

Remain standing/sitting for several hours at a time

Lift 10-30 lbs. occasionally

PREFERRED EXPERIENCE:

Administrative support position in office environment

Retail or grocery experience

Experience in promotions, retail, or loyalty programs COMPETENCIES/

SKILLS:

Some of the Competencies/Skills required to successfully perform this position are:

Adaptability – maintaining effectiveness when experiencing major changes in work tasks or the work environment; adjusting effectively to work within new work structures, processes, requirements, or cultures

Building Strategic Working Relationships – developing and using collaborative relationships to facilitate the accomplishment of work goals

Building Trust – interacting with Kroger employees and Venus users in a way that gives Kroger confidence in one’s intentions and those of the organization

Communication – clearly conveying information and ideas through a variety of media to…