Design Operations Manager

Welcome to Haleon. We’re a purpose-driven, world-class consumer company putting everyday health in the hands of millions. In just three years since our launch, we’ve grown, evolved and are now entering an exciting new chapter – one filled with bold ambitions and enormous opportunity.
Our trusted portfolio of brands – including Sensodyne®, Panadol®, Advil®, Voltaren®, Theraflu®, Otrivin®, and Centrum® – lead in resilient and growing categories. What sets us apart is our unique blend of deep human understanding and trusted science.
Now it’s time to fully realise the full potential of our business and our people. We do this through our Win as One strategy. It puts our purpose – to deliver better everyday health with humanity – at the heart of everything we do. It unites us, inspires us, and challenges us to be better every day, driven by our agile, performance-focused culture.
The Design Operations Manager is responsible for operationalizing and delivering the visual brand strategy crafted by the U.S. Category Design Manager. This role report into Category Design Manager, the role ensures that brand assets are accurately adapted, flawlessly executed, and efficiently deployed across all omnichannel consumer touchpoints. Unlike creative or strategic design roles, this position focuses on production excellence, workflow management, artwork quality, and execution readiness.

Turning design intent into market-ready output at scale.
This role will provide YOU the opportunity to lead key activities to progress YOUR career. These responsibilities include some of the following:
Executional Excellence

• Lead the end-to-end execution process for packaging, digital, retail, and promotional assets.
• Translate approved design concepts and brand systems into final, deployable deliverables.
• Ensure consistent application of brand guidelines and technical specifications across channels.

Adaptation & Localization

• Adapt global and U.S. level creative assets into local-market executions with accuracy and fidelity.
• Apply, update, and maintain brand guidelines, toolkits, and template systems.

Artwork, Production & Pre-Press Management

• Oversee artwork routing, annotation, regulatory requirements, version control, color management, and pre-press.
• Manage production partners, packaging studios, CAST, and execution agencies to ensure zero-defect delivery.

Workflow, Process & Quality Management

• Build and optimize workflows, timelines, and cross-functional approval processes.
• Identify execution efficiencies and implement scalable asset systems.
• Maintain high standards of quality control across all asset outputs.

Cross-Functional Execution Partner

• Work closely with Shopper Marketing, Brand Activation, Digital, Sales, and eCommerce teams to deploy final assets.
• Ensure channel requirements, timing, and technical specifications are met across the activation calendar.

Agency & Vendor Governance

• Manage execution vendors and agencies focused on adaptation, artwork, and production ,not creative ideation.
• Oversee SOWs, delivery timelines, budgets, and production accuracy.

Leadership Expectations

• Lead through operational discipline, precision, and detail orientation.
• Foster strong collaboration with internal teams and external studio partners.
• Champion a culture of executional excellence and continuous improvement.
• Serve as the organization’s guardian of quality, ensuring assets meet brand standards and market requirements.

Success Measures

• On-time, accurate asset delivery
• Zero rework due to artwork/production errors
• High brand consistency across touchpoints
• Effective cross-functional coordination
• Efficient, scalable operational systems
• The position is based in Warren, NJ, and follows a hybrid model, requiring an in-office presence of 3 days per week.

* Why you?
* Basic Qualifications:

We are looking for professionals with these required skills to achieve our goals:
Required Skills & Experience

• 7+ years in design operations, omnichannel asset delivery, packaging production, artwork management,
• Deep technical knowledge of production workflows, pre-press, print processes, digital specifications.
• Strong project management skills with the ability to manage high-volume,…