Supervisor, Data Research

Career Opportunities:
Supervisor, Data Research (4741)

Requisition
4741
-Posted
08/10/2026

- Churchill Downs Technology Initiatives C
- Data/Pedigree Sales

- Twinspires

- KY  Office

Twin Spires is the premier online horse racing wagering platform in the United States. Twin Spires is owned and operated by Churchill Downs, Inc., and is the official online betting partner of the Kentucky Derby, bringing you more than 148 years of wagering experience. Players can wager through the Twin Spires desktop, mobile, and app-based advance-deposit wagering platforms as well as at retail locations and race tracks across the country.

The Bloodstock Research Department Supervisor leads the Brisnet Research team and is responsible for the accuracy, completeness, and quality of the pedigree and race information that powers the Brisnet database and its customer-facing handicapping and pedigree products.

This position drives continuous improvement, data quality standards, operational efficiency, and data-driven decision making. The Supervisor serves as the primary owner of pedigree and race data quality and partners closely with Product, Development, Customer Service, and eCommerce teams.

As both a people leader and hands-on subject-matter expert, the Supervisor establishes the team’s standards, develops staff, owns departmental quality and production KPIs, and ensures the research function scales effectively to support product growth and platform modernization.

• Oversee daily research operations, including pedigree verification, race information research, data entry, and error resolution; serve as the final escalation point for complex or conflicting pedigree and race data questions.
• Research pedigree and race information from domestic and international sources, including online registries, stud books, official racing publications, and industry databases.
• Investigate and resolve data discrepancies, tracing conflicting information back to authoritative sources and documenting corrections.
• Perform and oversee accurate, timely data entry of pedigree and race information into the Brisnet database.
• Establish and enforce data quality standards, verification procedures, and accuracy benchmarks for all pedigree and race information entered into the database.
• Conduct regular quality audits of team output; identify error trends and implement corrective training or process changes to prevent recurrence.
• Monitor source reliability and maintain approved research sources for domestic and international pedigree and race data.
• Lead, coach, and develop team members through performance management, training, workforce planning, and staffing initiatives that support operational and business objectives.
• Manage workload distribution, scheduling, and resource allocation to meet daily production deadlines and seasonal demand peaks tied to the racing calendar.
• Maintain research documentation, SOPs, training materials, and escalation frameworks; provide coaching and feedback to ensure consistency and accuracy across the team.
• Develop and maintain research processes and data handling procedures aligned with product requirements and industry best practices.
• Create and monitor departmental KPIs, including accuracy rates, error correction turnaround, production throughput, and customer-reported data issues; report performance and recommendations to management.
• Analyze customer feedback and reported data errors to identify systemic issues and prioritize corrections.
• Identify opportunities to automate, streamline, and improve research workflows through technology and process enhancements that increase efficiency and data quality.
• Proactively monitor changes in international registries, naming conventions, racing jurisdictions, and data sources that affect research accuracy.
• Support platform and product modernization initiatives by ensuring underlying pedigree and race data meets evolving product requirements.
• Collaborate continuously with Product, Development, Customer Service, and eCommerce teams to align data quality with customer-facing product needs.
• Communicate clearly, both orally and in writing, with technical…