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Customer Advisor
Job in
Lexington, Fayette County, Kentucky, 40507, USA
Listed on 2026-02-20
Listing for:
Carmax
Full Time
position Listed on 2026-02-20
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Client Relationship Manager
Job Description & How to Apply Below
Serve as liaison between customers and technicians, delivering exceptional service and handling service calls;
Create and manage repair orders, route work to technicians, and obtain ESP approvals;
Explain and communicate repairs to customers and maintain status updates;
Process payments, manage cash, and balance workload while dispatching work;
Maintain files, adhere to standards, and work in fast-paced environment with flexible hours
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