Lead Management Appointment Specialist Inbound No Cold Calling

Benefits

• Bonus based on performance
• Company parties
• Competitive salary
• Employee discounts
• Free uniforms
• Opportunity for advancement
• Paid time off
• Training & development

$18–$25/hr + Performance Bonuses

Full-Time | Monday–Friday | 8:30–5:00

No Nights | No Weekends | No Cold Calling

We are looking for a sharp, reliable, people-person to run our inbound leads and appointment scheduling.

This is one of the most important positions in our company. You are the person who makes sure customers get taken care of and appointments get scheduled.

If you are organized, outgoing, and good on the phone, you can do very well here.

This is NOT an office manager job. This is NOT a receptionist job.

Answer calls. Respond to leads. Build trust. Set appointments. Keep things organized.

That’s the mission.

We are a stable, growing local company with steady inbound leads year-round. People contact us first —
there is no cold calling. We will train you on insulation and our systems. We hire for attitude and ability
, not resumes.

• Answer incoming homeowner calls
• Respond to online inquiries quickly
• Schedule appointments for our sales team
• Follow up with unscheduled leads
• Revisit past estimates
• Keep the CRM clean and organized
• Make sure no lead gets ignored

• Enjoy talking to people
• Are confident on the phone
• Communicate clearly and naturally
• Stay organized without being told
• Learn quickly
• Like staying productivity
• Take ownership of your work
• Show up consistently and on time

You do NOT need insulation experience.

You do NOT need prior CRM experience.

We will train the right person.

• Dislikes being on the phone
• Needs constant supervision
• Misses details
• Lets things fall through the cracks
• Wants a slow office job
• Gets overwhelmed easily

If you are the type of person who says "I'll call them back later," this probably isn't the right role.

• Professional phone presence
• Strong communication skills
• Basic computer skills
• Reliable transportation
• Dependable attendance
• Ability to learn new systems

• $18–$25 per hour
• Performance bonuses
• Weekly pay
• Paid training
• Paid time off
• Stable weekday schedule

High performers in this role earn more through bonuses.

We are a locally owned, veteran-owned insulation company serving Central Kentucky.

We are a small team that works hard, treats people right, and takes pride in what we do.

This is a stable, long-term position with room to grow.

If you want a job where your work matters and you are trusted to do it right, you’ll fit in well here.

To ensure a fair hiring process:

All communication must stay within the application platform.

Please do not call or visit the office regarding this position.

Qualified candidates will be contacted promptly.