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Front Desk Agent

Job in Lexington, Fayette County, Kentucky, 40507, USA
Listing for: Crestline Hotels and Resorts
Full Time position
Listed on 2026-06-20
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Bilingual, English Customer Service, Event Manager / Planner
  • Hospitality / Hotel / Catering
    Customer Service Rep, Event Manager / Planner
Job Description & How to Apply Below
Position: FRONT DESK AGENT
Crestline Hotels and Resorts -  - Responsibilities:
Greet and assist guests at check-in and check-out with warmth and efficiency;
Answer department phone calls within three rings and direct callers appropriately;
Process guest payments and maintain accurate cash handling;
Resolve guest complaints and maintain positive guest relations;
Coordinate communication of guest information and special requests with hotel departments
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