Customer Operator
Job in
Lexington, Fayette County, Kentucky, 40509, USA
Listed on 2026-06-21
Listing for:
Carmax
Full Time
position Listed on 2026-06-21
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support, Bilingual, Call Center / Support
Job Description & How to Apply Below
Answer incoming service calls promptly and professionally;
Assist Service Consultants and Customer Advisors to ensure smooth customer experiences and accurate information sharing;
Schedule service appointments and route calls while providing clear and helpful responses to customer inquiries;
Perform reminder calls for upcoming appointments and follow up when special-order parts arrive;
Contact customers with repair requests to efficiently schedule appointments and maintain accurate records and documentation
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