Part Time Auction Support Specialist; Manheim

Overview

Part time position:
Approximately 9-12 hours per week (Tuesday, Wednesday, Thursday schedule)

• Utilize the AS400 system to record lane and Simulcast bid amounts, enter customer data, process all sold units, and verify/enter lights.

• Work with auctioneer virtually to verify system information accurately represents vehicle.

• Verify vehicle run order to ensure appropriate vehicle is being keyed and sold.

• Operate monitor virtually, work with auctioneer to review Simulcast bids.

• Provide arbitration and other vehicle announcements to support auctioneer.

• Call and E-mail on late titles

• Utilize salesforce for title absent support

• In partnership of client services contact center operations to receive and respond to customer requests through various channels (e.g. phone, email, chat, and ticketing systems).

• Other duties as assigned.

• High School Diploma/GED

• Generally, less than 2 years of experience

• Effective communication skills required.

• Must possess good problem-solving and organizational skills.

• Ability to remain focused and composed during fast-paced sale-day activities.

• Regularly required to stand, walk, reach, talk and hear.

• Ability to lift 1-10 pounds.

• Vision abilities required include close, distance and color vision, depth perception and ability to adjust focus.

• Occasional exposure to fumes, odors and weather conditions.