Member Experience Specialist — Gym Front Desk
Job in
Lexington, Fayette County, Kentucky, 40598, USA
Listed on 2026-07-10
Listing for:
Midwest Fitness Partners
Full Time
position Listed on 2026-07-10
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support, Bilingual, Retail Associate/ Customer Service
Job Description & How to Apply Below
Midwest Fitness Partners’ Member Services Representative is responsible for creating a positive member experience at Planet Fitness by delivering superior customer service at the front desk, greeting members and guests, answering phones, and guiding tours.
You will handle sign-ups, check-ins, account updates, and respond to questions, escalating to management when needed. Maintain a clean, welcoming club environment and assist with daily operations.
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