Services Call Center Specialist
Job in
Lexington, Fayette County, Kentucky, 40598, USA
Listed on 2026-07-11
Listing for:
City of Cincinnati
Full Time
position Listed on 2026-07-11
Job specializations:
-
Customer Service/HelpDesk
Call Center / Support, Customer Service Rep, Bilingual, Clerical
Job Description & How to Apply Below
City of Cincinnati seeks a 311
Cincy Call‑Taker to respond to non‑emergency requests for City services and resolve issues. The role operates in a 24/7 Emergency Communications Center with day/night shifts, coordinating with Police, Fire, and city departments.
You will handle inquiries in person, by phone, email, or written communications, entering data and providing information to the public while maintaining high customer satisfaction.
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