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Customer Service Specialist
Job in
Lexington, Fayette County, Kentucky, 40598, USA
Listed on 2026-07-13
Listing for:
State of Ohio
Full Time
position Listed on 2026-07-13
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Call Center / Support, Bilingual
Job Description & How to Apply Below
State of Ohio is seeking a Customer Service Assistant 2 to handle inquiries via phone, email and live chat in a fast-paced environment. You will assist claimants at regional offices and manage high-volume calls while maintaining accurate CRM records.
The role requires up to seven hours of direct contact and thorough attention to data entry, verification, and customer service best practices. Full-time schedule with comprehensive benefits and union support from OCSEA.
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