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Customer Support Specialist II - Service & Solutions Expert

Job in Lexington, Fayette County, Kentucky, 40598, USA
Listing for: Clopay Corporation
Full Time position
Listed on 2026-07-14
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, HelpDesk/Support, Technical Support, Bilingual
Salary/Wage Range or Industry Benchmark: 42000 - 52000 USD Yearly USD 42000.00 52000.00 YEAR
Job Description & How to Apply Below

Clopay Corporation in Russia, OH is seeking a Customer Support Representative II to handle inbound and outbound calls, assist with order entry and invoicing, and maintain a high level of customer satisfaction.

Ideal candidates will have a high school diploma with about 18 months of related experience and strong MS Office and CRM knowledge. The role requires collaboration with Sales, DCs and installers to meet install requirements and performance metrics.

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