PBX Operator - PRN

Summary

PBX/Switchboard Department serves as the central communication hub for Baptist Health Lexington, supporting patients, visitors, team members, and clinical staff across the hospital. The department is staffed 24/7, providing continuous support to clinical operations, security, and patient services. With a focus on professionalism, excellent customer service, and attention to detail, PBX/Switchboard contributes significantly to the smooth, safe, and efficient functioning of the organization.

• Direct incoming calls from the switchboard and patient information lines in a courteous and professional manner.
• Monitor alarms and emergency telephones in the switchboard and communicate necessary information quickly.
• Receive and process work orders in a timely and professional manner.
• Provide information to walk-up visitors and patients in a courteous and professional manner.

• High school diploma or equivalent.
• One year customer service experience.

• Tuition Assistance up to $6,000 annually.
• Company-paid Maternity and Paternity Leave.
• 5 days Paid Time Off available upon hire.
• Bereavement Leave (includes pets).
• PTO Sell Back Program.
• Compassionate Leave Sharing Program (PTO Donation).
• Employee Support Fund for emergency financial support.

Baptist Health is an Equal Employment Opportunity employer. It encourages minority, female, disabled, veteran, and other candidates from diverse backgrounds to apply and strengthen our team. Baptist Health is a drug‑free workplace and employment is subject to post‑offer, pre‑employment drug testing.

Persons with hearing and speech impairments can contact Baptist Health facilities by using the Kentucky Relay Service, a toll‑free telecommunication device for the deaf (TDD). For voice to TDD, call . For TDD to voice, call .