Customer Service Clerk

Customer Service Clerk

Full-Time, Monday
- Friday, Various Shifts

Earn 1 week of vacation after 90 days of employment

Come and experience the difference with R+L Carriers

R+L Carriers has immediate need for a Full Time Customer Service Representative in our Georgetown, KY Service Center office. The Customer Service Representative is responsible for maintaining a positive relationship with customers and to assist customers and other R & L employees in tracking and monitoring freight movement. The Customer Service Representative must use customer retention techniques to ensure customers feel valued and listened to, to resolve their issues, and promote company goals and objectives.

R+L Carriers
- Women in Trucking

Company Culture

Job responsibilities:

• Display professional phone etiquette
• Data Processing
  - Entry-level skills
• Organization Skills and practices
• Proficient time management
• Filing, Copy-Fax Machine
• Computer knowledgeable
  - Internet basic, computer security practices, touch typing
• Learning and working with company computer related applications, tools, and programs.
• Must type a minimum of 25 words per minute
• Process confidential materials and information professionally at all times
• Display high energy, enthusiasm, optimism and positive attitudes

Qualifications:

• Ability to work independently with minimal direction and supervision
• Ability to effectively manage fast paced environment, with multi-tasking skills
• Exhibit accuracy and attention to detail
• Ability to maintain highest level of confidentiality
• Ability to communicate both verbal and written clearly and professionally
• Ability to work with in a team environment
• Highly dependable, flexible and willingness to accommodate the work environment
• Ability to adapt to fast pace changing conditions