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Engagement Center Supervisor – Call Center Leader
Job in
Lexington, Fayette County, Kentucky, 40598, USA
Listed on 2026-07-16
Listing for:
Abound Credit Union
Full Time
position Listed on 2026-07-16
Job specializations:
-
Customer Service/HelpDesk
Customer Success Mgr./ CSM -
Management
Job Description & How to Apply Below
Abound Credit Union is seeking an Assistant Manager for their Engagement Center/Call Center in Kentucky. The role involves supervising call center agents, supporting quality programs, and managing schedules based on call volume reports.
The ideal candidate possesses a Bachelor's degree or equivalent experience, along with excellent customer service and communication skills. Abound Credit Union values a fun work environment that encourages personal and professional growth.
Benefits include comprehensive insurance coverage, 401(k), and tuition reimbursement.
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