Ticket Office Non Student

Ticket Office Non Student

Below you will find the details for the position including any supplementary documentation and questions you should review before applying for the opening.

Position Details Posting Number G/R25532P

Working Title Ticket Office Non Student

Department Athletics-Ticket Office

About the University of Georgia Chartered by the state of Georgia in 1785, the University of Georgia is the birthplace of public higher education in America and is the state’s flagship university (https://(Use the "Apply for this Job" box below).).

The proof is in our more than 240 years of academic and professional achievements and our continual commitment to higher education.

UGA is currently ranked among the top 20 public universities in U.S. News & World Report.

The University’s main campus is located in Athens, approximately 65 miles northeast of Atlanta, with extended campuses in Atlanta, Griffin, Gwinnett, and Tifton.

UGA employs approximately 3,100 faculty and more than 7,700 full-time staff.

The University’s enrollment exceeds 41,000 students including over 31,000 undergraduates and over 10,000 graduate and professional students.

Academic programs reside in 19 schools and colleges, including our newly established School of Medicine.

About the College/Unit/Department College/Unit/Department website

Employment Type

Employee Additional Schedule Information Advertised Salary Anticipated Start Date 05/27/2024 Posting Date 05/06/2024 Closing Date Open Until Filled Yes Special Instructions to Applicants Location of Vacancy Athens Area

EOO Statement The University of Georgia is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to age, color, disability, genetic information, national origin, race, religion, sex, or veteran status or other protected status.

Persons needing accommodations or assistance with the accessibility of materials related to this search are encouraged to contact Central HR (hrweb ).

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More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy .

Additionally, USG supports Freedom of Expression as stated in Board Policy 06.05 Freedom of Expression and Academic Freedom .

• Assist with customer service requirements including answering incoming phone calls, placing outbound phone calls, directing person to person window transactions, and occasional email correspondence. Percentage of time 50
• Assist ticket office staff with ticket allocation, distribution, fulfillment, and mailing. Percentage of time 20
• Special project assistance as needed by full time Ticket Office staff. Percentage of time 20
• Assist with training of volunteer and student employees. Involves proficiency in Paciolan, Stub Hub, Microsoft Office for training purposes. Percentage of time 10

Position Information Classification Title Temporary Office/Clerical FLSA Non-Exempt UGA Job Code FTE .475 Minimum Qualifications Position Summary This position is responsible for answering phones, assisting customers in person at the Butts-Mehre ticket window, and occasional email correspondence with current and prospective ticket buyers. Assisting the Director and Assistant Director of Ticket Operations with various projects including, but not limited to, season and single game ticket allocations, fulfilling ticket requests, and mailing ticket orders.

Additional responsibilities will include Paciolan ticketing system proficiency, customer record confidentiality, familiarity with athletic venues and parking regulations, and Stub Hub integration support.

Relevant/Preferred Education, Experience, Licensure, Certification in Position Depending on departmental requirements, high school diploma or equivalent may be required.

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