Student Affairs Support Associate

Working Title Education Abroad & Exchanges Operations Manager

Department Name

Department Name 1B002:

Education Abroad

Work Location

Work Location Lexington, KY

Grade Level 42

Salary Range

Salary Range $/hour

Type of Position

Type of Position Staff

Position Time Status

Position Time Status Full-Time

Required Education

AA

for more information about equivalencies:

Required License/Registration/Certification

None

Physical Requirements

Lifting, pushing or pulling objects up to 50 lbs.
Sitting for long periods of time; extended computer usage; and must be able to climb flights of stairs.

Shift

Monday-Friday; 8:00 am-5:00 pm;
40 hours per week.

The Education Abroad Operations Manager provides essential operational and administrative support for the University of Kentucky’s Education Abroad & Exchanges programs. This position provides front-line customer service, manages communications and inquiries, coordinates student enrollment and records processes, supports program-related financial transactions, and oversees a variety of administrative functions that contribute to the successful delivery of education abroad opportunities. Working collaboratively with students, faculty, staff, and campus partners, the Operations Manager helps ensure efficient operations and a high level of service in support of UK’s global learning initiatives.

Student Success will, from the time of early college outreach to graduation and beyond, support students in living a life of meaning and purpose. From a student-centered framework, our practice will be grounded in peer-reviewed literature, national best practices, and data-informed decision making. Collaborating with the campus and community, Student Success will work through a holistic lens to support a community of learners in achieving success.

Customer Service Skills, Attention to Detail, Organizational Skills, Management Skills, Time Management Skills, Communication Skills, Problem‑Solving Skills.

No

Experience working in a higher education, student services, academic affairs, international education, or administrative operations environment.

Experience providing front-line customer service and managing communications via email, phone, and in-person interactions.

Experience with university financial systems, business processes, and financial transaction management.

Experience using student information systems, database systems, or enterprise software applications.

Final date to receive applications 08/10/2026

We value the well-being of each of our employees and are dedicated to creating a healthy place for everyone to work, learn and live. In the interest of maintaining a safe and healthy environment for our students, employees, patients and visitors, the University of Kentucky is a Tobacco & Drug Free campus.

The University follows both the federal and state Constitutions as well as all applicable federal and state laws on nondiscrimination. The University provides equal opportunities for qualified persons in all aspects of institutional operations and does not discriminate on the basis of race, color, national origin, ethnic origin, religion, creed, age, physical or mental disability, veteran status, uniformed service, political belief, sex, sexual orientation, gender identity, gender expression, pregnancy, marital status, genetic information or social or economic status.

Any candidate offered a position may be required to pass pre‑employment screenings as mandated by University of Kentucky Human Resources. These screenings may include a national background check and/or drug screen.