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Customer Success & Order Resolution Specialist
Job in
Lexington, Fayette County, Kentucky, 40598, USA
Listed on 2026-08-04
Listing for:
Acuity
Full Time
position Listed on 2026-08-04
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support
Job Description & How to Apply Below
Acuity is seeking a dedicated customer service professional in Kentucky to support channel customers with proactive order management from entry through shipment. You will take inquiries, resolve tasks, and document processes to enable training across the CX team.
The role emphasizes problem solving, building strong customer relationships, and using Power BI to monitor orders and communicate delays or improvements. A collaborative team player with strong communication skills is essential.
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