Spa Concierge

Passion Meets Purpose at Woodhouse

Come join The Woodhouse Day Spa, voted "Best Place for a Spa Day" in 2021 by Northern Kentucky Magazine! We are hiring for Full-Time Spa Concierge (30+ hours available) and Part-Time Spa Concierge (20-30 hours per week). This position entails an in-depth training program and a 90 day probationary period. Our immediate need is evenings and Saturdays. At The Woodhouse, we value our team members and strive for excellence with every guest experience.

Share with us your unique talents and professionalism and in return, we will train you in "The Woodhouse Way" providing you with the tools, knowledge, and intention that will help you deliver the best guest experience each and every time. We are a company that recognizes, rewards and celebrates with you along the way—as you excel and grow in your talents, opportunity will follow you.

The Woodhouse Day Spa is the leader in affordable luxury. The willingness to serve and the ability to deliver are the core of our company's mantra. We are seeking passion filled, enthusiastic individuals driven by intention and guided by excellence to join our team today. Want to be more than just a number—then you should consider joining the Woodhouse Family today!

Our spa concierge...

• Educates the guest on the Woodhouse experience, while assisting on their scheduling of the perfect treatments - customized to their needs
• Answers the phone with a smile each and every time
• Provides personal attention from the time the guest walks though the door
• Introduces the guest on the Woodhouse experience including a warm welcome, a tour of our changing lounge and amenities, and helping them to have a seamless experience
• Remembers the small things that make The Woodhouse special--the guest's favorite drink, the warm inviting neck wrap, personal details such as birthdays and anniversaries
• Is the brand ambassador, making sure the guest enters a clean, safe place with just the right lighting, music and scent to ensure that memorable experience
• Remains educated on all products offered by our spa. A strong sales position to ensure products at the recommendation of the Spa Professionals have been explained and followed up with the closing of the sale.
• Inviting the guests to re-schedule their reservations for their next visit with us to ensure they are aiding in building the retention of the business
• Serves as back up for the leadership team, when they are busy taking care of the "big stuff", you always make sure things are running smoothly

Hourly compensation. Full time hours available. The Woodhouse Day Spa is an Equal Opportunity Employer and is a drug-free and smoke-free workplace.

At Woodhouse, we provide self-care that lasts. We believe that wellness and luxury should be accessible, and our customizable treatments and relaxing atmosphere provide the opportunity for our guest to feel revived and renewed long after they leave us. Are you a spa professional looking to make an impact in the wellness of others? Join us at Woodhouse where you'll share your craft in a luxury environment with ample opportunity for growth.

Founded in 2001, Woodhouse is a premier spa franchise with a fresh approach to self-care. Offering signature massages, facials, body treatments, rituals and more, we provide guests a holistic approach to wellness that lasts long after they leave the spa. With 85+ locations nationwide, we are the gold standard of neighborhood spas, powered by our commitment to an unparalleled spa experience that focuses on total well-being.

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this location should be made directly to the franchisee.