Electronic Technician

Required License/Registration/Certification

None

Lift, push, pull up to 50 pounds and work in a variety of weather conditions

Monday-Friday 7:00 AM-3:30 PM (40 hours/week) Overtime may be required to meet departmental needs.

The University of Kentucky Transportation Services team is seeking a dependable, detail-oriented, and customer-focused Electronic Technician I to support the daily operation, maintenance, and administration of parking and revenue-control systems.

• Analyze LPR and parking data to identify trends, patterns, irregularities, and potential violations or discrepancies.
• Review parking applications and information across multiple systems to investigate and resolve discrepancies.
• Enter, update, verify, and maintain accurate records using internal and external systems.
• Test new parking technologies and equipment, identify issues, and assist with establishing best practices for implementation and end-user support.
• Perform preventive maintenance and first-level troubleshooting on parking access, revenue-control, and related equipment.
• Monitor parking and revenue-control systems remotely and respond to equipment alerts, malfunctions, and operational issues.
• Troubleshoot hardware and system issues, determine potential causes, take appropriate corrective action, and escalation issues when necessary.
• Support the reliable and continuous operation of parking access, gate, payment, and revenue-control systems.
• Collect, count, verify, deposit, and reconcile revenue from Automatic Pay Stations and parking meters in accordance with established procedures.
• Maintain accurate documentation of cash collections, deposits, reconciliations, equipment activity, and other operational records.
• Follow University cash-handling, security, internal-control, parking, and operational policies and procedures.
• Provide professional and responsive customer service to students, faculty, staff and visitors to the University.
• Communicate parking policies, procedures, violations, technology, and applicable requirements clearly and professionally.
• Educate and assist users with parking procedures, technology, access systems, and applicable requirements.
• Identify potential operational concerns and proactively work with appropriate personnel to develop and implement solutions.
• Maintain current knowledge of parking systems, technology, equipment, procedures, policies, and departmental responsibilities.
• Perform additional duties, special assignments, and operational support activities as needed.

• Knowledge of parking operations, parking technology, revenue-control systems, data entry, and data analysis practices.
• Experience working with technology systems, hardware, software applications, or automated equipment.
• Ability to analyze data and identify trends, discrepancies, irregularities, and potential problems.
• Ability to troubleshoot equipment and system issues and determine when problems should be resolved independently or escalated.
• Strong attention to detail and ability to maintain accurate records across multiple systems.
• Ability to learn, test, and effectively use new technology and equipment.
• Strong organizational, planning, and time-management skills with the ability to manage multiple responsibilities.
• Ability to handle cash accurately and securely while maintaining appropriate financial controls and confidentiality.
• Strong written and verbal communication skills.
• Ability to provide professional customer service and communicate effectively with diverse populations.
• Ability to work independently while also collaborating effectively as part of a team.
• Ability to establish and maintain positive working relationships with University community

Technology and innovation: Gain hands-on experience with parking technology, LPR systems, automated payment systems, access-control equipment, and emerging technologies that support modern parking operations.

Meaningful operational impact: Play an important role in maintaining reliable parking systems and ensuring university community have access to safe and functional parking facilities.

Problem-solving opportunities: Apply…