Center Support & Intervention Spec Sr

Job Title: Center for Support & Intervention Spec Sr

Requisition Number: RE54797

Working Title: Assistant Director, Center for Support and Intervention

Department Name: 1B440:

Center for Support and Intervention

Work Location: Lexington, KY

Grade Level: 45

Salary Range: $47,/year

Type of Position: Staff

Position Time Status : Full-Time

Required

Education:

MA

Required Related

Experience:

2 yrs

Required License/Registration/Certification: None

Physical Requirements: Must be able to sit with regular breaks and perform repetitive motion tasks, no lifting over 25 lbs. Occasionally work with combative/violent people. Occasional job-related travel.

Shift: Monday – Friday; 8:00 a.m.

-5:00 p.m.; and possible occasional evening or weekend work.

The Center for Support and Intervention (CSI) is part of the university’s commitment to proactively address issues of concern involving our students and/or employees. Our paramount concern is maintaining the safety of all members of the university community while fostering an environment for success including connection to appropriate resources and encouragement of self-advocacy for students. The position is a part of the broader Dean of Students structure.

The Assistant Director for the Center for Support and Intervention (CSI) serves as an operational leader within the office and supports the university’s commitment to student wellbeing, advocacy, and holistic student success. Reporting to the Director of CSI, this position provides operational coordination and leadership for case management services, crisis response efforts, student advocacy initiatives, and office workflow management.

The Assistant Director supervises professional staff, maintains an advanced student caseload, and supports coordination of complex student situations requiring cross-campus collaboration and intervention. This position serves as a key resource for staff regarding crisis response, behavioral concerns, and student support strategies while promoting timely, student-centered service delivery. The Assistant Director also supports assessment, reporting, and operational improvement efforts for the office through data analysis, process evaluation, and implementation of best practices related to higher education case management and student support services.

This role assists with outreach, training, campus partnerships, and university-wide student wellbeing initiatives.

In collaboration with the Director, the Assistant Director helps ensure continuity of operations during crisis situations and periods of increased student need while fostering a collaborative, responsive, and supportive office environment.

Student Success will, from the time of early college outreach to graduation and beyond, support students in living a life of meaning and purpose. From a student-centered framework, our practice will be grounded in peer-reviewed literature, national best practices, and data-informed decision-making. Collaborating with the campus and community, Student Success will work through a holistic lens to support a community of learners in achieving success.

• Experience providing case management services in higher education or community settings.
• Experience providing supervision, staff, and program development.
• Experience with evidence-based practice and data-informed strategic planning.
• Knowledge of issues or difficulties facing student populations with lower retention rates.
• Knowledge of college student mental health and campus and community resources.
• Experience responding to individuals with complex support needs and barriers to services.
• Ability to respond compassionately to a variety of student needs and concerns.
• Integrating knowledge of social justice, inclusion, oppression, privilege, and power into practice.
• Excellent interpersonal, decision-making, and communication skills.
• Strong attention to detail.
• Ability to demonstrate independent judgment regarding student issues.
• High emotional intelligence and collaborative team player.
• Experience with MS Windows, MS Office (Word, PowerPoint) and database management skills.

Yes, the role includes supervision of professional staff and program oversight.

Master’s degree in Social Work, Higher Education, Student Affairs or related human services field.

The University follows both the federal and state Constitutions as well as all applicable federal and state laws on nondiscrimination. The University provides equal opportunities for qualified persons in all aspects of institutional operations and does not discriminate on the basis of race, color, national origin, ethnic origin, religion, creed, age, physical or mental disability, veteran status, uniformed service, political belief, sex, sexual orientation, gender identity, gender expression, pregnancy, marital status, genetic information or social or economic status.