Revenue Cycle Systems Training Specialist

Revenue Cycle Systems Training Specialist Job Summary

Responsible for developing, delivering, and maintaining training programs for revenue cycle systems and applications to ensure staff competency and compliance. Provides expertise in training design, system navigation, and user support to enhance employee performance and system utilization. Ensures training content aligns with organizational policies, regulatory requirements, and best practices in revenue cycle management. Develops training resources, tracks learner outcomes, and implements process improvements to strengthen workforce capability.

Coordinates collaboration with revenue cycle leadership, IT, and HR to support system upgrades and continuous learning initiatives.

• Designs, develops, and delivers training programs on revenue cycle systems and applications.
• Provides classroom, virtual, and on‑the‑job training to revenue cycle staff at all levels.
• Creates and updates training materials, manuals, and job aids to reflect system and application changes.
• Partners with IT and revenue cycle leadership to support training during system implementations, upgrades, and enhancements.
• Monitors training effectiveness through assessments, feedback, and performance outcomes.
• Tracks learner progress, competency completion, and compliance with training requirements.
• Troubleshoots end‑user questions and provides post‑training support to improve system adoption.
• Ensures training content reflects compliance with HIPAA, FDCPA, and organizational standards.
• Participates in process improvement initiatives to enhance system utilization and staff efficiency.
• Performs other duties as assigned.

• Education Requirement: Bachelor’s degree.
• Experience Requirement: 2+ years of experience in a related field. An equivalent combination of education and experience may be considered. All experience must be paid and in the same related field. Part‑time and PRN experience is prorated. Volunteer work and internships for academic credit are not counted.
• Certification: None.

The position requires intermittent sitting at a computer workstation for extended periods, typing, occasional lifting, pushing, or pulling objects up to 50 pounds, and occasional standing or walking with objects up to 25 pounds. The role also involves repetitive motion during typing and occasional exposure to loud noises, temperature extremes, hazardous chemicals, and blood borne/airborne pathogens. Travel and animal handling are not required.

The University of Kentucky is a Tobacco & Drug Free campus. It follows federal and state laws on nondiscrimination and provides equal opportunities for qualified persons. Any candidate offered a position may be required to pass mandatory pre‑employment screenings, including background checks and mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory required, a type of pytt.