Field Engineer - PA​/South NJ​/Ohio

Field Engineer

Employment Type

Full-time

Location

Pennsylvania, Central & South New Jersey, and Ohio

Office Address :

• 10 Valley Stream Parkway, Suite 202, Malvern, PA 19355

• 650 Grove Road, Suite 106, Paulsboro, NJ 08066

This is a field-based position supporting projects throughout Pennsylvania, Central and Southern New Jersey, Ohio, and surrounding markets. Candidates should be based within reasonable travel distance of either the Malvern, PA or Paulsboro, NJ office. Regular travel and overnight travel to customer job sites are required.

Description

The Field Engineer is responsible for the design, specification, commissioning, troubleshooting, and management of integrated audiovisual systems installations. This role ensures systems are deployed according to the approved Statement of Functionality (SOF), Technical Scope of Work, and customer expectations. The Field Engineer serves as a technical leader during implementation, supports project teams, and works closely with customers, project managers, and installation personnel to ensure successful project delivery across multiple regional markets.

Responsibilities

• Ensure that systems are commissioned in accordance with the approved Statement of Functionality (SOF), Technical Scope of Work, and customer requirements.

• Confirm that system designs meet the scope of work and align with customer expectations for system operation and performance.

• Modify system engineering as necessary while documenting redline updates on system drawings.

• Provide clear and concise documentation for required system configurations, including network, video, DSP, and other technical settings.

• Identify and assist with change orders during the installation phase and communicate changes to the Project Manager.

• Diagnose and resolve system deficiencies while developing effective technical solutions.

• Establish and maintain positive and effective communication with project stakeholders and team members.

• Keep Project Managers informed of development progress and programming status on assigned projects.

• Participate in the development, implementation, and documentation of control programming standards, including graphical appearance, custom code, and system functionality.

• Ensure all programming adheres to Solutionz standards and approved templates.

• Program and configure audio DSP systems to meet design requirements and deliver optimal system performance.

• Assist other departments with technical support issues as needed.

• Ensure fabrication and installation activities follow AV industry best practices.

• Complete system testing and customer acceptance activities both remotely and onsite.

• Perform research and development tasks in-house and in the field as needed.

• Partner with Solutionz departments to support technical escalations from field teams.

• Work independently and collaboratively as part of a project team.

• Mentor and support less experienced technical staff.

• Perform additional duties as assigned by the Field Engineer Team Lead and/or Director of Engineering.

Universal Responsibilities

• Adopt Solutionz's Four Pillars.

• Understand that you are the front-line ambassador of the Solutionz brand. Work to impress our customers every day.

• Always represent Solutionz in a positive and professional manner.

• Productively interface with all team members and project stakeholders, both internal and external.

• Understand and follow Solutionz policies and procedures.

• Proactively identify and discuss ideas to improve policies and procedures.

• Demonstrate respect to co-workers, customers, and vendors.

• Take responsibility for your own actions and activities.

• Promptly reply to all email and voicemail communications, including outside of standard work hours when required.

• Complete timecards daily.

• Keep work areas clean and free of…