Game Facilitator

Game Facilitator - Full and Part Time

Activate is a state‑of‑the‑art facility offering a wide variety of gaming experiences. You and your group enter a video‑game environment and become players who actively and mentally complete challenges. We are seeking passionate, customer‑service‑savvy professionals for the Game Facilitator role.

Starting pay is $12.00 per hour. After training is complete, the hourly rate increases by $1.00 to $13.00.

• Check customers in, take payments and make reservations.
• Brief new groups prior to the start of the game.
• Monitor customers in the gaming area and provide explanations if necessary.
• Participate with customers in games to ensure an excellent experience.
• Maintain the rooms by cleaning, painting, and performing any required maintenance.
• Troubleshoot, identify, and make minor repairs in the event of a malfunction.

• Strong communication, multi‑tasking, and time‑management skills.
• Ability to adapt calmly and efficiently to unforeseen situations.
• Energetic, friendly, and outgoing personality with the ability to command attention in a crowd.
• Customer service experience is an asset.
• Flexible and available to work evenings and weekends until 1:00 a.m.
• Technical troubleshooting and repair skills applicable to a wide variety of equipment.

Activate provides equal opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, marital status, genetic information, age, disability, or status as a Vietnam‑era or special disabled veteran in accordance with applicable federal laws. In addition, Activate complies with applicable state and local laws governing nondiscrimination in employment at every location where Activate has facilities.

This policy applies to all terms and conditions of employment, including but not limited to hiring, placement, promotion, termination, layoff, recall, transfer, leave of absence, compensation, and training.