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Valet
Job in
Lexington, Fayette County, Kentucky, 40598, USA
Listed on 2026-07-20
Listing for:
TPG Hotels and Resorts
Full Time
position Listed on 2026-07-20
Job specializations:
-
Entertainment & Gaming
Customer Service Rep
Job Description & How to Apply Below
- Greet guests in a friendly and courteous manner
- Open and close vehicle doors for guests. Assisting in loading and unloading of baggage, boxes, etc. into and out of vehicles
- Issue vehicle claim check to guest. Safely park and secure guest vehicle in designed parking area. Label vehicle and keys. Place vehicle keys in designated location
- Upon receipt of a valid claim check, safely return vehicle and keys to guest
- Answer guest inquiries about hotel services and in-house events, etc
- Provide guests information about local features such as shopping, dining, nightlife, and recreational destinations
- Immediately notify management of any vehicle requests from guests with possible excessive alcohol consumption or in an impaired condition
- Prompt reporting to management all emergencies, injuries, missing articles, damage, mechanical problems and safety hazards
- Maintain and clean the designated station; standing ready to assist guests
- Maintain designated parking area in neat and orderly condition
- On time and at work when scheduled, and in proper uniform
- Report all tips in compliance with company policy and IRS regulations
- Attend department meetings as scheduled
- Consistent professional and positive attitude and actions when communicating with guests and associates
- Report any incidents of guest dissatisfaction or unusual matters of significance to manager / supervisor so that corrective measures may be taken
- Comply with policies and procedures. Practice safe work habits and comply with sanitary, safety, security and emergency procedures. Write shift reports including reports on any incidents of theft, accidents or injuries when assigned. Check with manager / supervisor before leaving work area for any reason
- Any other tasks / duties as requested by management
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