Client Service Specialist - Weekend Shift (Fri - Sun|6 AM - 6:30 PM

Responsibilities

• Responds to orders, general client inquiries, invoice questions, and client complaints.
• Resolves issues with orders, delivery dates, or service.
• Resolves the client's complaint; determines the cause of the problem; selects and explains the best solution; expedites corrections or adjustments; follows up to ensure resolution.

• Quality Focus
• Problem Solving
• Documentation Skills
• Resolving Conflict
• Ability to Multi-task

• Job may require extended sitting or standing, use of standard office equipment.

• High School Diploma or GED (High school or better).
• 0-2 years experience as an assembly line lead.

• Professional certification may be required in some areas.

• 136 hours of Paid Time Off (equivalent to 17 days per year), usable for Sick Time or Personal Use.
• Excellent Medical, Dental, and Vision benefits.
• Tuition Reimbursement for education related to your job.
• Employee Recognition and Rewards Program.
• Paid Volunteer Time to support a cause close to your heart.
• Employee Discounts.
• Wellness Incentives up to $100 per year for completing challenges, plus discounts on contribution rates.
• Potential to earn a strong commission based on your sales ability.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this position. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

We maintain a drug‑free workplace and perform pre‑employment substance abuse testing.

This position requires the final candidate to successfully pass an E‑Verify Check.

Company benefits are contingent upon meeting eligibility requirements and plan conditions.

We are preparing to comply with the Biden Administration's mandate on COVID‑19 vaccination. Please be advised that employment with the Company may be contingent upon your ability to provide proof of vaccination except in limited circumstances where you are eligible for a legal accommodation.

Equal Opportunity Employer / Protected Veterans / Individuals with Disabilities. This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.