Special Assets Coordinator Special Assets

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Fulltime Hourly Full-Time Lexington, Lexington, KY, US

2 days ago Requisition

Salary Range: $25.95 To $32.44 Hourly

Equal opportunity employer as to all protected groups, including protected veterans and individuals with disabilities

Handles a variety of administrative duties for the Special Assets department.

• High School diploma or GED
• Three+ years’ banking experience (or other office experience handling related matters)
• Customer service, collections/loan experience preferred
• Bankruptcy and probate experience preferred

• Strong attention to detail
• Management and prioritization of workload with minimal direction
• Self-directed, taking initiative and following up as needed
• Excellent written and verbal communication skills
• Consistency, dependability, accuracy, and problem-solving skills
• Strong organization and time management skills
• Commitment to customer service
• Ability to manage electronic files to include converting documents to PDF format, editing PDFs, and properly storing PDFs in appropriate software/file systems

• Prepares, copies and files department correspondence.
• Competent within consumer and commercial loan origination platforms, the core loan servicing system, consumer and commercial credit card platforms, the collections software, and the Microsoft Office suite of programs.
• Processes all incoming bankruptcy notices, assigns bankruptcy cases to the proper attorney, and re-assigns bankrupt loan customers to the Special Assets department. Submits bankruptcy maintenance requests to loan and card services. Makes electronic files and prepares bankruptcy legal requests. Monitors all cases, circulates and files documents pertinent to the case. Alerts management to unusual circumstances.
• Serves as back-up to solicit payments from secured past due consumer borrowers that reaffirm their debt in a Chapter 7 Bankruptcy filing. Monitors and solicits payments for all Platinum Equity Line accounts that are paying inside and outside the Bankruptcy Chapter 13 Plan.
• Sets up Special Assets electronic files for the commercial/mortgage accounts assigned to Special Assets. Copies documents and sends them electronically to document imaging for the file.
• Prepares the monthly delinquent commercial and mortgage loan report and circulates to lending staff; finalizes report on the first business day of each month.
• Prepares non-accrual and charge off forms for consumer and commercial loans.
• Prepares electronic legal request packages and coordinates all collections-related litigation with outside counsel, tracking status of cases, providing outside counsel with information as required, following up on judgments, sale dates, and other key milestones, and relaying all information to the appropriate account officer.
• Uploads department reports for inclusion in Board of Director packages monthly.
• Maintains bank records on deceased customers; monitors for probate filings and files claims when appropriate. Monitors loans in probate for payoffs, prepares releases when necessary.
• Prepares and prints UPS labels for the department.
• Prepares and sends electronically the Delinquency Report every Monday and Thursday and emails copies to appropriate individuals; sends monthly reports to lenders with upcoming maturities in their portfolios.
• Prepares legal bills for approval and payment by the Special Assets Manager.
• Administers the bank’s Other Real Estate Insurance policy, including addition and deletion of properties as they are moved in and out of Other Real Estate, and preparation of monthly invoices for each cost center for approval and payment by the Special Assets Manager.
• Coordinates implementation of SCRA procedures for all service member active duty customers.
• Oversees problems with copier, printer and fax machine; requests maintenance and repairs as needed. Monitors levels of supplies for the department and orders supplies as…