Administrative Officer

The incumbent serves as the Administrative Officer (AO) for the Emergency Department (ED). S/he will normally work at the Bowling Division, but is occasionally required to work at the Sousley Campus.

To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 09/18/2026.

Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-09 position you must have served 52 weeks at the GS-07. The grade may have been in any occupation, but must have been held in the Federal service.

An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Notes:
Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment. You may qualify based on your experience and/or education as described below:

Applicants must have one year of specialized experience equivalent to at least the next lower grade (GS-07) in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to:
Knowledge of the specialized principles and practices of health care administration, including an understanding of the concepts of a medical care organization, to assist the service chief with management of the service. The incumbent must establish and maintain relationships and obtain cooperation on complex or controversial issues. Assignments require knowledge and skill in applying analytical and evaluative methods and techniques to issues concerning the efficiency and effectiveness of program operations.

Substantive administrative support functions such as supply, budget, procurement, and human resources, which serve to facilitate the efficient management of the service. S/he must possess knowledge of pertinent laws, regulations, policies, and precedents which affect the program and related support resources. The work requires knowledge of key issues, program goals and objectives, work processes, and administrative operations of the service as well as the health care system.

This knowledge is used to plan, evaluate, and recommend ways to improve the effectiveness and efficiency of service operations including budget forecasting and fund control point management. The assignments require knowledge and skill in adapting analytical techniques and evaluation criteria to the measurement and improvement of program effectiveness. Knowledge in developing new or modified work methods, organizational structures, management processes, staffing patterns, procedures for administering program services, and automating work processes for the conduct of administrative support functions and program operations.

Knowledge of human resources management principles to include writing position descriptions, developing performance standards, appraising performance, recommending disciplinary actions, managing labor relations, and assisting with recruitment and retention. These processes vary for GS, Title 5, Title 38, Hybrid Title 38, and fee-basis employees. Standards and criteria used by internal and external regulatory groups including The Joint Commission, Office of the Inspector General, medical school/residency regulatory agencies, External Peer Review Program, etc.

Interprets and implements VA and VISN mandates, regulations, policies, service subject matter expert (SME) and must maintain knowledge of VA mandates and regulations pertaining to the service. Manage comprehensive programs while balancing the duties of other assignments and responsibilities. S/he must conduct analytical studies, assemble data, develop conclusions, and devise solutions. The incumbent must resolve concerns or issues that are not addressed in the guidelines using independent knowledge of the regulations and mandates.

S/he must motivate and lead others at all levels of the health care system.

Applicants may substitute education for the…