Department Assistant II, Revenue Cycle

Company Overview

Shriners Children’s is an organization that respects, supports, and values each other. Named as the 2025 best mid‑sized employer by Forbes, we are engaged in providing excellence in patient care, embracing multi‑disciplinary education, and research with global impact. We foster a learning environment that values evidenced based practice, experience, innovation, and critical thinking. Our compassion, integrity, accountability, and resilience define us as leaders in pediatric specialty care for our children and their families.

All employees are eligible for medical coverage on their first day! In addition, upon hire all employees are eligible for a 403(b) and Roth 403 (b) Retirement Saving Plan with matching contributions of up to 6% after one year of service. Employees in a FT or PT status (40+ hours per pay period) will also be eligible for paid time off, life insurance, short term and long‑term disability and the Flexible Spending Account (FSA) plans and a Health Savings Account (HSA) if a High Deductible Health Plan (HDHP) is elected.

Additional benefits available to FT and PT employees include tuition reimbursement, home & auto, hospitalization, critical illness, pet insurance and much more! Coverage is available to employees and their qualified dependents in accordance with the plans. Benefits may vary based on state law.

Shriners Children's Lexington has a full‑time Department Assistant (Revenue Cycle) position available.

This position assists in the scheduling and registering of established patients (backup for new patients) according to the established policies and procedures adopted by the Patient Access Department and in accordance with the Medical Centers policies and procedures.

This position will provide receptionist and clerical support for the Patient Access department, including:

• Maintains confidentiality of all patient information within the guidelines established by the department and hospital.
• Destroys all patient information according to departmental guidelines.
• Consistently removes confidential data from the computer screen and/or secures confidential data on desk(s).
• Escorts and directs patients/families to appropriate areas of the hospital.
• Ensures that all patients are registered timely, and according to the established guidelines adopted by the department and Medical Center.
• Exhibits a courteous/friendly disposition to families/patients at all times.
• Accurately verifies all demographic and insurance information on front end.
• Consistently obtains all proper consent forms.
• Assists in completing insurance verification and pre‑registration queues when needed.
• Ensures that orders received are scheduled timely and according to the established guidelines adopted by the department and hospital. Requests will be handled via email and voicemails.

Education:

High School Diploma/GED Required

Experience:

Computer knowledge required

One year of scheduling/registration in a healthcare setting preferred

Shriners Children’s is an EOE/Drug-Free, Smoke‑Free Workplace.