Patient Relations Assistant​/OnCall--Chandler Emergency Department

Posting Details

Job Title: Patient Relations Assistant/OnCall--Chandler Emergency Department

Requisition Number: DU14408

Department Name: H3020:

Admitting and Registration Services

Work Location: Lexington, KY

Salary Range: 16.20

Type of Position: Staff

Position Time Status: On Call

Required

Education:

High School/ GED

Required Related

Experience:

3 1/2 years of related education/experience preferred but not required.

Required License/Registration/Certification: N/A

Physical Requirements: Requires periods of sitting, standing, and walking. May require lifting/pushing/carrying objects up to 15 pounds.

Shift: Positions available are 12.5 hour shifts. Shift available:
Weekday and Weekend:
6:45a – 7:15p OR
6:45p - 7:15a

Will be cross‑trained for Chandler, Good Samaritan, EDOB and EmPATH ED Registration areas. Training will be 3-4 weeks. Will be required to attend New Employee Orientation which is held on a Monday from 8a-4:30p.

On‑call staff may have the opportunity to advance to a full‑time position if desired. On‑call positions is a great way to get your foot in the door at UKHC ED Registration Department. Possibilities are unlimited.

Position includes the following:

• Arriving and Updating/Registration of Emergency Department patients
• Copay/payment collection at time of service
• Customer Service

High level of keyboarding accuracy and attention to detail. Ability to maintain calm during stressful situations and provide excellent customer service. Ability to effectively prioritize work. Must have schedule flexibility.

No

Prior patient registration and customer service experience preferred.

04/03/2026

We value the well‑being of each of our employees and are dedicated to creating a healthy place for everyone to work, learn and live. In the interest of maintaining a safe and healthy environment for our students, employees, patients and visitors, the University of Kentucky is a Tobacco & Drug Free campus.

The University follows both the federal and state Constitutions as well as all applicable federal and state laws on nondiscrimination. The University provides equal opportunities for qualified persons in all aspects of institutional operations and does not discriminate on the basis of race, color, national origin, ethnic origin, religion, creed, age, physical or mental disability, veteran status, uniformed service, political belief, sex, sexual orientation, gender identity, gender expression, pregnancy, marital status, genetic information or social or economic status.

Any candidate offered a position may be required to pass pre‑employment screenings as mandated by University of Kentucky Human Resources. These screenings may include a national background check and/or drug screen.