Check-In Clerk

Location: Lexington, KY
Pay: $17.00 - $20.00 per hour (Based on Experience)
Schedule: First Shift | Monday-Friday

Express Employment Professionals is seeking a professional and customer-focused Hospital Check-In Clerk for a first-shift opportunity in Lexington, Kentucky. The ideal candidate will have prior healthcare registration or medical reception experience and be proficient with EPIC Electronic Medical Records (EMR) software. This role serves as the first point of contact for patients and plays a critical role in ensuring a positive patient experience while maintaining accurate registration and medical record information.

• Welcome and assist patients, visitors, and healthcare providers in a professional and courteous manner.
• Register patients accurately and efficiently using EPIC EMR software.
• Verify patient demographics, insurance information, and required documentation.
• Schedule, confirm, and update patient appointments as needed.
• Collect co-pays and process patient payments according to established procedures.
• Answer multi-line phone systems and direct calls appropriately.
• Maintain patient confidentiality and comply with HIPAA regulations.
• Update patient records and ensure all information is accurate and complete.
• Coordinate with nursing staff, physicians, and other departments to facilitate patient flow.
• Resolve patient questions and concerns while providing excellent customer service.
• Perform general clerical and administrative duties including scanning, filing, and document management.

• Previous experience in a hospital, healthcare facility, medical office, or physician practice required.
• Hands-on experience with EPIC Electronic Medical Records (EMR) software is required.
• Strong knowledge of patient registration and insurance verification processes.
• Excellent customer service and communication skills.
• Ability to work efficiently in a fast-paced healthcare environment.
• Strong attention to detail and data entry accuracy.
• Proficient with Microsoft Office and general computer applications.
• Knowledge of HIPAA guidelines and patient confidentiality standards preferred.
• High School Diploma or GED required.

• Competitive pay starting at $17-$20 per hour based on experience
• Consistent Monday-Friday, first-shift schedule
• Opportunity to work within a respected healthcare environment
• Professional and supportive team atmosphere
• Gain valuable experience in a growing healthcare field
• Weekly pay through Express Employment Professionals

If you have experience with EPIC EMR software and enjoy helping patients while working in a professional healthcare setting, we encourage you to apply today. Contact Express Employment Professionals of Lexington, Kentucky to learn more about this excellent first-shift opportunity.

Express Employment Professionals
Helping Good People Find Good Jobs.