Project Specialist Job in Lexington, KY

Project Specialist

Robert Half is looking for a Project Specialist to support long-term lodging requests and client service operations in Lexington-Fayette, Kentucky. This contract opportunity with potential for a permanent role is ideal for someone who can balance customer care, vendor coordination, and negotiation while working in a fast-paced hospitality environment. The person in this role will help secure suitable hotel options, manage reservation changes, and contribute to cost-saving opportunities that align with client expectations and travel guidelines.

Responsibilities:

• Coordinate extended-stay reservation requests and present lodging solutions that match client needs, policy requirements, and service expectations.
• Evaluate hotel availability, pricing, and amenities to recommend options that align with client guidelines and budget considerations.
• Lead negotiations for longer-duration bookings, including complex requests involving tight timelines, limited inventory, or cost constraints.
• Build and maintain productive relationships with hotel partners to obtain competitive rates, discounts, and proposal opportunities.
• Monitor market activity and booking patterns to identify savings opportunities and support broader lodging consolidation efforts.
• Confirm reservations in accordance with client standards such as per diem limits, location preferences, authorized traveler rules, and required amenities.
• Address day-to-day issues involving clients and hotel partners, including reservation updates, extensions, early departures, and other changes.
• Partner with account-focused teams to deliver lodging solutions that support client programs and meet required turnaround times.
• Participate in assigned meetings, training sessions, and additional tasks needed to support service delivery and team objectives.