Night Audit(WEEKENDS) Hamburg Area

Night Audit Job Description

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The Night Auditor is responsible for overseeing hotel operations during overnight hours, ensuring accuracy in daily financial reporting, delivering exceptional guest service, and maintaining a safe, welcoming environment. This role supports both frontdesk responsibilities and accounting functions in alignment with Hyatt Place brand standards.

• Scheduled Days:
  Friday, Saturday, and Sunday nights
• Additional
  
  Shifts:
  
  Occasional weekday coverage as needed based on business levels and staffing requirements

• Provide warm, professional service to all guests during overnight hours.
• Complete checkins, checkouts, room assignments, and payment processing.
• Address guest inquiries, requests, and concerns promptly; escal…
• Monitor property security, guest safety, and overnight activity.

• Balance and reconcile daily revenue, folios, and payment reports.
• Verify and post charges, adjustments, and corrections.
• Prepare and distribute required audit reports for management review.
• Ensure accuracy in financial documentation and compliance with Hyatt accounting procedures.

• Maintain cleanliness and organization in the Gallery, lobby, and front desk areas.
• Assist with light breakfast setup tasks when needed before morning shift arrival.
• Complete overnight housekeeping or maintenance tasks as assigned (e.g., laundry, stocking supplies).
• Report any safety, maintenance, or security concerns promptly.

• Follow all Hyatt Place policies, procedures, and brand standards.
• Communicate effectively with incoming morning staff to ensure smooth shift transitions.
• Support a positive team environment and uphold Hyatt's commitment to care and hospitality.

• Previous hotel front desk or night audit experience preferred, but not required.
• Strong attention to detail and comfort with basic accounting or reconciliation tasks.
• Ability to work overnight shifts, weekends, and occasional weekdays.
• Excellent communication and problem solving skills.
• Ability to stand for extended periods and lift up to 25 lbs.
• Familiarity with hotel PMS systems preferred (training provided).

• Accuracy & Accountability
  - Reliable financial reporting and attention to detail.
• Guest Engagement
  - Professional, calm, and helpful overnight service.
• Independence
  - Works confidently with minimal supervision.
• Safety Awareness
  - Maintains a secure environment for guests and staff.
• Team Collaboration
  - Supports smooth transitions between shifts.