Dynamics 365 AMS Lead

Job Description Roles & Responsibilities

• The ideal candidate will have a proven track record of Strong coding and debugging skills which include
• customization of entities, Plug-in development, custom and OOB workflows, Ribbon Workbench, Form Customizations, SSRS and security configurations.
• With 8+ Years in IT, at least 6+ years of experience in MS Dynamics implementation (Online is preferred).
• Provide technical expertise in identifying, evaluating, and developing technology solutions including MS Dynamics integrations with other Enterprise applications.
• Act as a key member of the team for development, implementation, and ongoing support of Microsoft Dynamics 365 solutions.
• Strong coding and debugging skills which include customization of entities, Plug-in development, custom and OOB workflows, Ribbon Workbench, Form Customizations, SSRS and security configurations.
• Perform incident management, problem resolution, and root cause analysis for Dynamics 365 applications.

• Monitor and maintain MS Dynamics environments to ensure stability, performance, and compliance with security standards.
• Perform incident management, problem resolution, and root cause analysis for Dynamics 365 applications.
• Handle service requests, enhancements, and bug fixes as part of AMS operations.
• Ensure timely patching, version upgrades, and proactive health checks for Dynamics 365 environments.
• Collaborate with business stakeholders to prioritize AMS tickets and ensure SLA adherence.
• Maintain documentation for configurations, customizations, and operational procedures for AMS support.
• Provide knowledge transfer and training to client teams for smooth operations and adoption

Salary Range: $64,000-$120,000 a year