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Communications Coordinator

Aquila Technology is seeking a detail-oriented and highly organized Communications Coordinator to support one of the country's premier defense research organizations. This role works closely with the Communications and Change Management team to support internal communications and knowledge management initiatives across HR programs.

Location: Hybrid (must be within 100 miles of Lexington, MA; 2 days onsite/week).

Clearance: Must be a US Citizen and able to obtain an Interim/Active Secret Clearance.

• Draft, edit, and maintain content for HR communication channels (webpages, SharePoint, newsletters, print).
• Ensure communications align with department mission, goals, and branding.
• Create and maintain knowledge base articles in Service Now to improve employee self-service.
• Partner with HR subject matter experts to document procedures and workflows.
• Track content life cycles, including reviews, approvals, and archival.
• Collaborate cross-functionally with HR, IT, and other stakeholders.

• Bachelor's degree in English, Communications, or a related field.
• 3+ years of experience in communications, technical writing, or knowledge management.
• 3+ years of experience developing integrated communication plans and standardized templates.
• 3+ years of experience with Adobe Creative Suite (Illustrator, Photoshop, InDesign).
• 3+ years of experience with Service Now HRSD.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Visio, Outlook).
• Experience gathering and synthesizing information for process maps and workflows.
• Strong written, visual, and oral communication skills.
• Ability to work independently and as part of a team.

• Experience with SharePoint Online features.

• PTO: 15 days (vacation/sick), 10 paid holidays, and 1.5 days for volunteer work.
• Parental Leave: 1 week of paid maternity/paternity leave after 1 year of service.
• Tuition & Training: Up to $5,000 annually for pre-approved job-related courses.
• 401K: Fidelity 401K with company match and immediate vesting.
• Connectivity: Monthly reimbursement of up to $150 for cell phone and internet.
• BYOD Program: Up to $1,500 every 3 years for electronic equipment.

Aquila Technology is an Equal Opportunity Employer.