Manager, IT​/Tech

Job Title:

Manager, Applications

Requisition Number: R-

Department:
Director, Revenue Cycle Billing

Location:

2317 Alumni Park Plaza

Grade Level: 14 | Type:
Regular Position | Status:
Full time, Days (U.S.)

Equivalency Link: (Use the "Apply for this Job" box below)./equivalencies

Responsible for managing and supporting application portfolios across administrative, clinical, and revenue cycle areas to ensure optimal system performance and alignment with organizational needs. Oversees implementation, maintenance, and ongoing support of applications, including scheduling, billing, coding, and radiology systems. Coordinates IT and vendor resources, facilitates development and execution of test scenarios, and promotes standardization of processes and data. Ensures technical competence of team members by providing training and guidance.

Adapts to evolving application requirements and delivers effective solutions to support operational excellence.

• Recruit, hire, and retain top personnel using best practices.
• Develop and mentor staff through coaching, feedback, and performance evaluations.
• Foster teamwork, collaboration, and effective communication across departments.
• Ensure compliance with organizational policies, procedures, and regulations.
• Manage application implementation, support, and optimization using project management and ITIL frameworks.
• Oversee service delivery, prioritize work assignments, and ensure customer satisfaction.
• Identify and implement continuous service and process improvements.
• Serve as subject matter expert, providing guidance on project execution and application workflows.
• Perform other duties as assigned.

Bachelor’s degree in computer science, information systems, or a related field.

4-5 years of experience in computer science, information systems, or a relevant area. An equivalent combination of education and experience may be considered. All experience must be paid and in the same related field. Part‑time and PRN experience will be prorated based on hours worked per week. Volunteer work and internships for academic credit are not counted.

Epic Certified required within 90 days of hire.