Business Analyst

What Business Analysis contributes to Cardinal Health

Information Technology oversees the effective development, delivery, and operation of computing and information services. This function anticipates, plans, and delivers Information Technology solutions and strategies that enable operations and drive business value.

Business Analysis serves as a liaison between the organization's businesses and IT systems development teams to align business strategies and capability needs and to ensure IT systems enable their desired value. This job family identifies and analyzes business needs, defines requirements and objectives, and makes recommendations for solutions using new and existing technologies. This job family researches and documents relationships between the components of the application system (i.e., end users, business processes, data, applications, and devices) and translates business requirements into application requirements.

This Business Analyst position will play a critical role within the Pharma NDC Transformation Program, supporting enterprise blueprinting and regulatory modernization initiatives associated with the FDA transition to the standardized 12-digit National Drug Code (NDC) format. This role will partner closely with business stakeholders, solution owners, architects, engineering teams, compliance, DSCSA, supply chain operations, and external partners to help drive enterprise-wide discovery, requirements gathering, process documentation, and cross‑functional alignment across multiple work streams.

• Partner with business and IT stakeholders across multiple domains to gather, analyze, and document business and system requirements related to the NDC transformation initiative.
• Facilitate discovery and blueprinting workshops across supply chain, warehouse operations, pricing, contracts, DSCSA, EDI/integrations, reporting, and enterprise applications.
• Document current‑state and future‑state business processes, workflows, system interactions, and operational dependencies.
• Identify gaps, risks, assumptions, and cross‑functional impacts across systems and business processes.
• Coordinate requirements and action items across multiple teams and stakeholders while ensuring alignment and traceability.
• Assist in the creation of enterprise impact assessments, dependency mapping, process flows, and blueprint documentation.
• Work closely with solution owners and architects to help translate business needs into actionable functional requirements.
• Support roadmap planning, workstream coordination, stakeholder communication, and executive‑level status reporting.
• Drive follow‑ups and help remove ambiguity across business and technical teams.
• Maintain strong organization of project documentation within Confluence, JIRA, SharePoint, and other collaboration tools.

• 4–8 years of experience as a Business Analyst supporting enterprise technology or supply chain transformation initiatives, preferred
• Bachelor's degree in related field, or equivalent work experience, preferred
• Experience with in pharmaceutical, healthcare, supply chain, or distribution environments.
• Familiarity with DSCSA, NDC, GTIN, EDI, serialization, or regulatory modernization initiatives.
• Exposure to ERP, warehouse management systems, integrations, APIs, or data/reporting platforms.
• Experience supporting large‑scale blueprinting or enterprise transformation programs.
• Strong experience facilitating cross‑functional workshops and documenting business/system requirements.
• Experience working across multiple teams and stakeholders in large enterprise environments.
• Ability to understand complex business processes and system integration flows.
• Strong analytical, organizational, and communication skills.
• Experience with Agile delivery methodologies and requirements management practices.
• Proficiency with tools such as JIRA, Confluence, Visio/Lucid chart, Excel, and PowerPoint.
• Ability to operate independently and drive clarity in ambiguous environments.

• Applies comprehensive knowledge and a thorough understanding of concepts, principles, and technical capabilities to perform varied tasks and…