Business Analyst

Overview

The Business & Process Analyst supports the organization by evaluating business needs, documenting requirements, assisting in the selection of technology solutions, and optimizing processes across IT-supported operations. This role acts as a bridge between business stakeholders and technical teams, ensuring technology satisfies users' needs while creating workflow efficiencies and aligning with organizational goals.

• Collaborate with business units to gather, analyze, and document functional and technical requirements.
• Map, assess, and improve existing business processes, identifying opportunities for efficiency, automation, or system enhancement.
• Translate business needs into clear specifications for IT developers, system administrators, and vendors.
• Support IT project teams through requirements validation, testing, and change management activities.
• Conduct workflow analysis, data validation, and root cause investigations for system or process issues.
• Develop and maintain process documentation, system diagrams, and user guides.
• Partner with stakeholders to ensure solutions align with organizational policies, technology standards, and strategic objectives.
• Assist in evaluating technology options and recommending improvements to systems, processes, and operational practices.

• Relevant professional certification(s) from the International Institute of Business Analysis (IIBA), Project Management Institute (PMI), Lean Six Sigma, ITIL, COBIT, etc.
• Deep knowledge of requirements gathering methods, process improvement techniques, and testing practices.
• Strong analytical, problem solving, and process modeling skills.
• Ability to communicate clearly with both technical and non technical audiences.

Business analysis, Process Improvement, Requirements gathering

Business analysis,Process Improvement,Requirements gathering

• Business units often present requests that are incomplete or poorly defined.
• IT managers and SMEs are currently performing BA work in addition to their primary responsibilities.
• There is a need for deeper requirements gathering and process analysis before technology solutions are designed.
• Existing business processes frequently need to be analyzed and improved before automation occurs.

• Conduct requirements gathering sessions with business units.
• Analyze current-state workflows and operational processes.
• Document business and functional requirements.
• Identify inefficiencies and opportunities for process improvement.
• Create future-state process recommendations.
• Produce workflow diagrams and supporting documentation.
• Partner with technical teams to translate business needs into solution designs.
• Support the project lifecycle alongside the Portfolio Manager.

LFUCG described the role as approximately:

• 70% Business Analyst
• 30% Business Process Improvement Analyst

Potential deliverables include:

• Business requirements documents (BRDs).
• Process maps.
• Workflow diagrams (Visio).
• Project and initiative documentation that helps mature organizational practices.

• Minimal technical requirements.
• Not expected to create technical specifications or detailed system designs.
• Needs enough technical awareness to understand systems and business workflows.
• Primary output is documentation and process understanding that technical teams can implement.

• May participate in testing activities.
• Primary responsibility remains requirements validation rather than test creation.
• Not expected to function as a QA analyst.

Intermediate Level

This is a Contract position based out of Lexington, KY.

The pay range for this position is $50.00 - $55.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

This is a fully onsite position in Lexington,KY.

This position is anticipated to close on Jul 31, 2026.

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and…