VP, Product Management, Digital Experience

OPENTEXT - THE INFORMATION COMPANY

Open Text is a global leader in information management, where innovation, creativity, and collaboration are the key components of our corporate culture. As a member of our team, you will have the opportunity to partner with the most highly regarded companies in the world, tackle complex issues, and contribute to projects that shape the future of digital transformation.

At Open Text, AI is at the heart of everything we do-powering innovation, transforming work, and empowering digital knowledge workers. We are hiring talent AI can t replace to help us shape the future of information management. Join us.

As The Information Company, Open Text empowers organizations worldwide with market-leading Information Management solutions. We are seeking a visionary, client-focused, and execution-oriented Vice President, Product Management, Digital Experience to lead our Digital Experience portfolio and accelerate the evolution of the Open Text Experience Cloud platform.
This is a rare opportunity for a transformative product leader to define the future of how enterprises connect content, communications, client data, and AI-driven engagement across every touchpoint.

Your Impact

As Vice President, Product Management, Digital Experience, you will own the strategy, roadmap, and business performance of a comprehensive portfolio of client engagement and experience solutions. You will lead a global product organization responsible for delivering integrated, intelligent, and scalable digital experiences that help clients create meaningful interactions across channels and throughout the client lifecycle.
You will combine strategic vision, operational excellence, and market leadership to ensure Open Text continues to strengthen its position as a leader in enterprise Digital Experience Platforms (DXP).

What the Role Offers

Portfolio Responsibility

You will define and drive strategy across a broad and evolving portfolio, including:

• Customer Communications Management (CCM)
• Digital Asset Management (DAM / Core DAM)
• Content Management Systems (CMS) for web and mobile experiences
• Customer Data Platforms (CDP), analytics, and journey orchestration
• Messaging channels, including SMS, Email, Whats App, and RCS
• Digital Fax solutions and Open Text Fax offerings
• Experience Cloud platform services and integrations
• AI-powered personalization, automation, and intelligence capabilities across the platform

Strategic Leadership

• Develop and execute a multi-year product vision aligned with Open Text Cloud strategy.
• Drive portfolio convergence toward a unified Open Text Experience Cloud platform.
• Identify market opportunities, strategic partnerships, and expansion areas across AI, personalization, and omnichannel engagement.
• Establish long-term investment priorities that accelerate growth and client value.

Portfolio Management

• Lead a complex, global, multi-product portfolio spanning multiple business units.
• Balance innovation, modernization, client .requirements, and profitability.
• Ensure seamless integration across product lines to deliver an end-to-end client experience.
• Optimize portfolio performance through disciplined product management practices.

Client and Market Leadership

• Engage directly with enterprise clients, CIOs, CMOs, and digital transformation leaders.
• Translate emerging industry trends, competitive dynamics, and client needs into differentiated product strategies.
• Serve as a recognized thought leader for Open Text in Digital Experience and engagement technologies.
• Represent Open Text at client events, analyst briefings, and industry conferences.

Execution Excellence

• Lead the full product lifecycle from strategy and ideation through delivery, adoption, and growth.
• Partner closely with Development, User Experience, Cloud Operations, Sales, Marketing, and Client Success teams.
• Drive data-informed decision making and establish robust investment and prioritization frameworks.
• Foster a culture of innovation, accountability, and continuous improvement.

Business Ownership

• Own portfolio performance, including revenue growth, margins, client adoption, and market share.
• Partner with Sales and Marketing on go-to-market strategy, pricing, packaging, and field enablement.
• Support pipeline development and strategic client engagements.
• Drive measurable business outcomes while ensuring client success.

What you Need to Succeed

Leadership Experience

• 15+ years of product management leadership experience, including significant experience leading leaders and global teams.
• Proven success in a Vice President or equivalent executive-level role within enterprise software.
• Demonstrated experience managing complex, multi-product portfolios and driving organizational transformation.

Domain Expertise

Deep expertise in several of the following areas:

• Digital Experience Platforms (DXP)
• Customer communications or engagement platforms
• Digital Asset Management (DAM) or Content Management (CMS)
• Customer Data Platforms (CDP)/Customer journey…