Desktop Support Technician
Job in
Lexington, Fayette County, Kentucky, 40598, USA
Listed on 2026-08-13
Listing for:
TEKsystems c/o Allegis Group
Full Time
position Listed on 2026-08-13
Job specializations:
-
IT/Tech
IT Support, HelpDesk/Support, Desktop Support, Technical Support
Job Description & How to Apply Below
Position Summary
We are seeking a Desktop Support Technician with a strong customer service mindset and hands-on technical support experience. This role provides both remote and onsite support to end users, ensuring timely resolution of hardware, software, and connectivity issues. Successful candidates will possess excellent communication skills, a customer-first approach, and the ability to troubleshoot a variety of desktop-related technologies.
Key Responsibilities
- Provide remote and onsite technical support to end users.
- Install, configure, troubleshoot, and repair desktop and laptop systems.
- Diagnose and resolve hardware, software, and operating system issues.
- Support user account management and access-related requests.
- Assist with workstation deployments, upgrades, migrations, and equipment replacements.
- Troubleshoot basic network connectivity issues.
- Document incidents, service requests, and resolutions within a ticket management system.
- Support peripheral devices including printers and other endpoint equipment.
- Deliver exceptional customer service while communicating technical information to non-technical users.
- 1 to 2+ years of desktop support, technical support, or help desk experience.
- Experience supporting desktop operating systems in an enterprise environment.
- Strong troubleshooting and problem-solving skills related to hardware, software, and endpoint devices.
- Familiarity with workstation deployment, imaging, and installation processes.
- Basic understanding of networking concepts and connectivity troubleshooting.
- Experience working with incident and service request management systems.
- Excellent verbal and written communication skills.
- Strong customer service and end-user support aptitude.
- Ability to lift and carry equipment and work in physically demanding environments when required.
- Experience supporting enterprise endpoint environments.
- Knowledge of user account administration and endpoint management processes.
- Familiarity with hardware upgrades, system migrations, and device lifecycle support.
Intermediate
Job Type & Location
This is a Contract position based out of Lexington, KY.
Pay and Benefits
The pay range for this position is $19.00 - $23.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available Life Insurance (Voluntary Life & AD&D for the employee and dependents) Short and long-term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in Lexington,KY.
Final date to receive applications
This position is anticipated to close on Aug 26, 2026.
About TEKsystems
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change.
That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of…
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