Electronic Technician

Electronic Technician I

Job Title
- Electronic Technician I

Department Name
- Transportation Services

Work Location
- Lexington, KY

Grade Level - 40

Salary Range - $/hour

Type of Position
- Staff

Position Time Status
- Full-Time

Required Education - AA

Required Related Experience
- No experience required.

Required License/Registration/Certification
- None

Physical Requirements
- Lift, push, pull up to 50 pounds and work in a variety of weather conditions

Shift
- Monday-Friday 7:00 AM-3:30 PM (40 hours/week) Overtime may be required to meet departmental needs.

Job Summary
- The University of Kentucky Transportation Services team is seeking a dependable, detail-oriented, and customer-focused Electronic Technician I to support the daily operation, maintenance, and administration of parking and revenue-control systems.

What You'll Do

Analyze LPR and parking data to identify trends, patterns, irregularities, and potential violations or discrepancies.

Review parking applications and information across multiple systems to investigate and resolve discrepancies.

Enter, update, verify, and maintain accurate records using internal and external systems.

Test new parking technologies and equipment, identify issues, and assist with establishing best practices for implementation and end-user support.

Perform preventive maintenance and first-level troubleshooting on parking access, revenue-control, and related equipment.

Monitor parking and revenue-control systems remotely and respond to equipment alerts, malfunctions, and operational issues.

Troubleshoot hardware and system issues, determine potential causes, take appropriate corrective action, and escalate issues when necessary.

Support the reliable and continuous operation of parking access, gate, payment, and revenue-control systems.

Collect, count, verify, deposit, and reconcile revenue from Automatic Pay Stations and parking meters in accordance with established procedures.

Maintain accurate documentation of cash collections, deposits, reconciliations, equipment activity, and other operational records.

Follow University cash-handling, security, internal-control, parking, and operational policies and procedures.

Provide professional and responsive customer service to students, faculty, staff and visitors to the University.

Communicate parking policies, procedures, violations, technology, and applicable requirements clearly and professionally.

Educate and assist users with parking procedures, technology, access systems, and applicable requirements.

Identify potential operational concerns and proactively work with appropriate personnel to develop and implement solutions.

Maintain current knowledge of parking systems, technology, equipment, procedures, policies, and departmental responsibilities.

Perform additional duties, special assignments, and operational support activities as needed.

What You'll Bring

Knowledge of parking operations, parking technology, revenue-control systems, data entry, and data analysis practices.

Experience working with technology systems, hardware, software applications, or automated equipment.

Ability to analyze data and identify trends, discrepancies, irregularities, and potential problems.

Ability to troubleshoot equipment and system issues and determine when problems should be resolved independently or escalated.

Strong attention to detail and ability to maintain accurate records across multiple systems.

Ability to learn, test, and effectively use new technology and equipment.

Strong organizational, planning, and time-management skills with the ability to manage multiple responsibilities.

Ability to handle cash accurately and securely while maintaining appropriate financial controls and confidentiality.

Strong written and verbal communication skills.

Ability to provide professional customer service and communicate effectively with diverse populations.

Ability to work independently while also collaborating effectively as part of a team.

Ability to establish and maintain positive working relationships with University community.

What's In It for You

Technology and innovation:
Gain hands-on experience with parking technology, LPR systems, automated payment systems, access-control equipment, and emerging technologies that support modern parking operations.

Meaningful operational impact:
Play an important role in maintaining reliable parking systems and ensuring university community have access to safe and functional parking facilities.

Problem-solving opportunities:
Apply analytical and technical skills to investigate discrepancies, and troubleshoot equipment.

Customer service:
Serve as a knowledgeable resource for the University community by providing guidance and assistance with parking policies professionally.

Professional growth:
Develop valuable experience in data analysis, technology testing, equipment maintenance and University operations.

Collaboration:

Work closely with Transportation Services staff to improve parking processes, evaluate technology, and establish effective operational…