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Applications Support & Incident Management Lead
Job in
Lexington, Fayette County, Kentucky, 40598, USA
Listed on 2026-09-04
Listing for:
Jobtailor
Full Time
position Listed on 2026-09-04
Job specializations:
-
IT/Tech
IT Project Manager, IT Specialist
Job Description & How to Apply Below
Jobtailor in Kentucky seeks an experienced Service Owner/PM to coordinate IT operations for critical real-time systems and manage Service Now processes across incidents, changes, and releases. You will lead cross-functional teams with vendors, infrastructure, and cybersecurity to ensure service health and rapid resolution.
The role requires strong incident management, root cause analysis, and a proactive stance on continuous service improvement, including runbooks and dashboards for executive
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