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Senior Technical Support Engineer - Incident Lead
Job in
Lexington, Fayette County, Kentucky, 40598, USA
Listed on 2026-09-06
Listing for:
VGS
Full Time
position Listed on 2026-09-06
Job specializations:
-
IT/Tech
IT Support
Job Description & How to Apply Below
VGS is a leading provider of payment tokenization solutions, delivering secure vaults, APIs, and tooling for tokenization across processors and networks. The role focuses on hands-on technical support and operational ownership, with high-impact customer communications during incidents and maintenance.
You will drive cross-team projects, debug complex network issues, and ensure timely customer notifications and go-live readiness, while maintaining SLA targets.
#J-18808-LjbffrPosition Requirements
10+ Years
work experience
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