B2B Fintech Platform Support Specialist
Listed on 2026-09-30
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IT/Tech
HelpDesk/Support -
Customer Service/HelpDesk
HelpDesk/Support, Bilingual
Qualco Group is seeking a Customer Support Representative to be the first point of contact for corporate, SME, and small business users on our new fintech platform. You will provide Level 1 support via phone, email, chat and other channels, diagnose issues, and log interactions in the CRM.
Collaboration with product and engineering will be required for escalations. We require a degree in Business Administration, at least 3 years in customer support in fintech/SaaS, strong communication skills,
Our group is growing, and we are hiring a B2B Fintech Platform Support Specialist in KY, United States.
We aim to respond to suitable candidates as soon as possible.
Full responsibilities and requirements are described in the listing above.
Learn more about the B2B Fintech Platform Support Specialist role in the description above.
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